Frequently Asked Questions

Report Simplified works in four simple steps:

1. Upload: Submit your PDF home inspection report to our secure platform
2. Select: Tell us if you're a first-time homebuyer, experienced buyer, or real estate agent
3. Process: Our AI analyzes your report in seconds, identifying important issues
4. Review: Get a clear summary highlighting critical, moderate, and minor issues

You can then ask specific questions about any part of your report using our chat feature, and our AI will provide clear, contextual answers based on your actual report content.

Report Simplified is designed for:

• First-time homebuyers who need help understanding technical inspection terminology
• Experienced homebuyers who want to quickly identify critical issues and negotiation points
• Real estate agents who want to provide added value to clients and save time explaining inspection reports
• Property investors who need to evaluate multiple properties efficiently

Each user type receives insights tailored to their specific needs and level of expertise.

Report Simplified works with PDF inspection reports from all major home inspection companies and independent inspectors. Our system can process reports of any length and can handle most formatting styles used by inspectors nationwide.

The system works best with text-based PDFs rather than scanned image-based PDFs, though our technology can handle both types in most cases.

Our AI system has been trained specifically on thousands of home inspection reports to recognize common issues, terminology, and severity levels. The system extracts information directly from your report without making assumptions or generating fictional content.

While our AI is highly accurate, it's designed to be a supplemental tool to help you understand your inspection report, not replace professional advice. For critical decisions, we always recommend consulting with your inspector, contractor, or real estate professional.

Yes, Report Simplified is fully responsive and works on smartphones, tablets, and desktop computers. You can upload reports and ask questions from any device with a web browser.

For the best experience on mobile devices, we recommend downloading your inspection report to your device before uploading it to our platform.

In rare cases, if a report contains primarily images with minimal text or uses uncommon formatting, our system might have difficulty analyzing it. If this happens, you'll receive a clear error message explaining the issue.

We're constantly improving our technology to handle more report formats. If you encounter any issues, please contact our support team, and we'll help you find a solution.

Yes, we take data security seriously. Your inspection reports are processed in real-time and are not stored permanently. We never use your data to train our AI models, and all processing happens on secure servers with encryption.

Key security features include:

• Reports are processed in-memory and not stored long-term
• We don't sell or share your data with third parties
• Our systems use industry-standard encryption
• Premium users can manually delete their report data at any time

For free users, your report is processed in real-time during your session and is automatically deleted when you close your browser or after 24 hours of inactivity.

For premium users, we temporarily store your report to enable the unlimited questions feature and to allow you to access your reports across devices. Premium users can manually delete their report data at any time through their account settings.

We never use your report data to train our AI models or for any purpose other than providing the service to you.

The Free Trial includes:

• 1 report analysis
• 5 AI questions
• Basic summary
• PDF download

The Premium Plan ($19/month) includes:

• Unlimited report analyses
• Unlimited AI questions
• Enhanced summary with more details
• Priority processing
• Advanced issue detection
• Cost estimates for repairs
• PDF download and sharing

For a detailed comparison, please visit our Pricing page.

Premium is billed monthly or annually (with 20% savings for annual billing). You can cancel anytime with no penalties.

We accept all major credit cards and PayPal. Your subscription will automatically renew unless you cancel it before the renewal date. You'll receive an email reminder 3 days before your subscription renews.

Yes, we offer a 14-day money-back guarantee for Premium subscriptions. If you're not satisfied with our service for any reason, simply contact our support team within 14 days of your purchase, and we'll process a full refund.

Annual subscriptions that are canceled after the 14-day period may be eligible for a prorated refund at our discretion.